Australia Post — Post Office in Rosemeadow

Reviews of Australia Post

• Carter

  Added 2016.05.08

  This owners are hopeless they never answer the phone , only when their daughter is there that the phone gets answered, not good plus they have lots of problems in understanding English , many the old man
• Evan

  Added 2015.11.21

  I made a formal complaint...I have peripheral neuropathy, which means my nerves in my hands & feet don't work properly, resulting in me being a little slow & clumsy with my hands (think writing, holding small things like pens, & getting my licence out to give to someone). I accidentally dropped my licence on the counter when I was attempting to hand it to an older woman of Asian decent who didn't speak English, who then proceeded to abuse me profusely for 'throwing' my licence down on the counter. I tried to explain to her my condition, & that it makes me clumsy, even asking someone else behind the counter to translate (whom was also of Asian decent & was speaking to my attendant in another language), in the hope of assisting the older female attendant to not be upset, but to know I meant no harm or offence. She continued to abuse me, even to the extent of almost yelling "What [is] clumsy? This [is] NOTHING! You [are a] LIAR!" Another customer tried to explain along with me what I was trying to say, however I turned to this customer, thanked her genuinely for her support, & I walked out of the Rosemeadow post shop without collecting my post item, as I was so upset & ashamed for being affected by a medical condition I have no control over. I am an Occupational Therapist, who has a comprehensive understanding of disability & the rights & freedoms which those with disabilities are allowed under international conventions, & this was a blatant disregard of my basic rights. It took me a couple of months before I could go back, & im alway on my guard in case more abuse comes my way due to their lack of knowledge of legislative requirements when dealing with people with disabilities, & lack of basic comprehension in English. Not a good representation of what should be a progressive & inclusive Australian community.
• Eric

  Added 2015.05.05

  Shocked and a bit saddened to hear of Rebecca's unfortunate experience, obviously misunderstanding and rush hours could have been a major factor here, in saying all that I have had many dealings with Rosemeadow Newsagency/Post Office and have had wonderful friendly service by all the workers there.
• Aiden

  Added 2014.01.22

  Ots part of the newsagent hemce you can wait a while.
• Cameron

  Added 2013.12.28

  Very good customer service here